FAQs

Have a Medical Billing & Coding Question? Ask Our Team!

  • I Already Do My Billing “In-House,” Why Should I Switch to ARCM, LLC?

    Customer satisfaction is everything for Alpha Revenue Cycle Management. We have created a dedicated and specialized team of medical professional coders and billers to meet our customer's needs.  We assign dedicated teams to give you a point of contact, and we work with your entire account receivables.  

  • Why Choose Alpha Revenue Cycle Management?

    1) We pride ourselves on giving you the customer service as an extention of your office.  We answer the phone and treat patients with respect.   Each of our representatives is in the United States and local to the required time zone.  


    2) By choosing our services, you get rid of the headache associated with time-consuming collections, rejections and denials, long and difficult calls with patients and their insurance companies, and wasted time submitting claims and reconciling payments.  


    3) Let our team of experts handle the entire process for you while you focus on patient care.

  • Do You Send out Patient Statements?

    ARCM matches each clinics billing requirements and statement process.  Its simple and easy.  Our customer service representative all reside in the US and are trained to treat patients with respect and compassion.

  • How Does Alpha Revenue Cycle Management Ensure the Accuracy of Your Accounts?

    Every aspect is held to high production and productivity standards. It's essential that ARCM strategies involve automation, interoperability, and data collection at every level, so all these activities can deliver value through operational efficiencies and data insights. This combination of advanced RCM skills and comprehensive expertise can significantly alleviate the pressure on clinical resources while providing the financial support organizations need to stay competitive.

  • How Do You Retain Healthy Auditing and Compliance?

    Alpha revenue cycle management grapples with a constantly evolving regulatory landscape, from telehealth parity as well as ever-changing coding and guidelines that mandate intricate HIPAA compliance. Keeping up with county, state, and federal regulations is a significant challenge, even for the most sophisticated practices. Our comprehensive RCM strategy equips your organization with the necessary technology, expertise, and flexibility to navigate the complexities of alternative payments.

  • What Are Your Hours of Operation?

    We are open to assist clients Monday – Friday from 8 am- 5 pm.

  • How Do My Patients Call to Pay a Bill or Ask Questions?

    Patients would call our phone number at 661-481-2990 and would be connected with the representatives assigned to your account. Simple and easy.

Still have more questions? Call our team at (866) 586-2726 today to learn more!

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